The Office of Conciliation has primary responsibility for providing collective bargaining related dispute resolution services throughout the state. The Director is located in the Albany office, which is staffed with an Assistant Director, three full-time mediators, an Arbitration Panel Administrator and two support persons. The Buffalo and Brooklyn regional offices are each supervised by a Chief Regional Mediator, who serves as Regional Director, and are each staffed with a full-time mediator and support person. The three primary functions for which the Office is responsible are:
- administration of the impasse resolution procedures, including interest arbitration;
- administration of the voluntary grievance arbitration and staff mediation/arbitration procedures;
- administration of the Labor-Management Committee program.